Southland Vineyard Church (SVC) is committed to protecting your privacy when collecting and handling your personal information.

Collection of Personal Information
SVC only collects personal information necessary for us to carry out our functions and activities such as:

• Supplying you with goods or services that you have requested;
• Processing your order made through our Web site, or by telephone, fax and mail;
• Providing you with information you have requested from us;
• Providing you with information regarding an order you have placed with us;
• Providing you with information about new releases, special offers, pre-publication specials and new products and services offered by SVC;
• Improving your shopping experience.

Visitors to our Online Store may have a cookie saved on their hard drive which stores information about the visitor and helps our software collect information used by our shopping cart. Usage of cookies is an internet standard and is not linked to personally identifiable information.

Using and disclosing your personal information
The following conditions may necessitate that SVC disclose personal information to third parties:

• A requirement by law.
• SVC may disclose personal information it collects to third party organisations such as contractors who assist SVC in the operation of its business and to enable those contractors to perform functions on behalf of SVC. For example, your personal information may be supplied to third parties to allow credit card payment authorisation, marketing and promotions. Where information is disclosed to such third parties we will prohibit the third party from using your personal information except for the specific purpose for which we supply it. We will also limit the information disclosed to that which is a minimum requirement for the purpose it is used.

Apart from the previous two conditions, SVC will not give any of your personal information to advertisers or any other organisation without your express consent.

Spam
SVC will not send you unsolicited advertising information without first asking you whether you wish to have promotional information sent to you. You have the option in your account information to specify whether you would like to receive correspondence from SVC.

SVC does use email to verify online orders. These emails contain information required to complete online purchases.

Security of your personal information
SVC uses a 256 bit SSL enabled server to encrypt sensitive information such as credit card data. This be can verified by clicking on the "lock" icon at the bottom right of all the most popular browsers such as Microsoft Internet Explorer and Mozilla Firefox.

Our database and internet servers are located in a secure environment.

Offline data is treated with every precaution, we do not keep paper copies of personal data unless:

• Required by law
• Required by third parties such as credit card merchant facilities

You can access the information we keep about you
Registered users of our online store may access or change of their account information at any time by logging in to their account. Registered users may also request removal of their account by leaving at message on Our Contacts Website Page

Questions or complaints
If you have any questions of concerns about information gathered from the SVC website or would like any further information please visit Our Contacts Website Page

Further information on privacy
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioners website.